Performing Computer Operations

Day 1: Task Identification & Planning

Code: TLE_IACSS9-12PCO-Ic-d-4

Presenter: Harleymar J. Macadeg

Today's Objectives

1. Determine Task Requirements

Analyze the job description to understand exactly what is needed.

2. Plan the Execution

Select the correct tools, hardware, and software before starting.

3. Apply to CSS

Create a sample Work Order for a real computer servicing scenario.

What is Task Identification?

It is the process of defining the Scope of Work.

Before touching any equipment, a technician must answer:

  • What is the problem?
  • What is the desired outcome?
  • Do I have the tools?

Common CSS Tasks

  • 🖥️ Hardware: Assembling PC
  • 💿 Software: Installing OS
  • 🌐 Network: Crimping Cables
  • 🧹 Maintenance: Dust Cleaning

Why Preparation Matters

⏱️

Efficiency

Prevents "running back to the shop." You have every tool ready.

🛡️

Safety

Ensures you have anti-static straps (ESD) to prevent damage.

⭐

Quality

Ensures the final output matches the client's request.

Steps Before You Start

1

Receive Job Order

Listen to the client or read the ticket.

2

Identify Resources

List needed software and hardware tools.

3

Prepare Workspace

Ensure the table is clean, dry, and grounded.

Real World CSS Checklist

Scenario: Client wants to reformat a slow PC to Windows 10.

Planning Phase Details / Action Items
1. Task Analysis Reformat PC. Goal: Clean Install.
2. Data Safety CRITICAL: Backup User Files first.
3. Tools Needed Bootable USB (8GB+), Drivers.

Activity: Create a Plan

Written Work #1

Get a 1/2 sheet of paper. Read the scenario and create a **Task Plan**.

SCENARIO:
"The School Registrar has a box of old student records (paper). She wants them **digitized** and saved onto a **secure External Hard Drive**."

1. Task Identification: (What is the main job?)

2. Required Output: (What is the final result?)

3. Resources Needed: (Hardware & Software)

Quiz (1-2)

1. What is the FIRST step in PCO?

A. Formatting B. Task Identification C. Printing D. Cleaning

2. What does "Output" refer to?

A. Raw data B. The final result C. Tools used D. The problem

Quiz (3-4)

3. Which is an INPUT device?

A. Keyboard B. Printer C. Monitor D. Speaker

4. Why is planning important?

A. To look busy B. To waste time C. To ensure efficiency D. To increase cost

Quiz (5-6)

5. Document for client requests?

A. Receipt B. Job Order C. Menu D. Resume

6. Tool for UTP cables?

A. Hammer B. Drill C. Crimping Tool D. Saw

Quiz (7-8)

7. Critical step BEFORE reformatting?

A. Backup Data B. Install Games C. Delete Files D. Clean Monitor

8. Which is a SOFTWARE resource?

A. Monitor B. Windows OS C. Mouse D. RAM

Quiz (9-10)

9. What does ESD stand for?

A. Electric Static B. Electrostatic Discharge C. Energy Safe D. Extra SD

10. "Brain" of the computer?

A. HDD B. PSU C. CPU D. GPU